Trust & Safety: Avoid Scams and Report Fraud
The safest deal on UserSell is a safe purchase: the money stays in escrow until the page is delivered. Most scams start when someone asks you to leave UserSell or pay directly.
How UserSell protects you
- 🔒 Payment is held in escrow until delivery.
- Seller badges show what was checked: phone, ID and page ownership.
- Contact details are hidden in ads, offers and messages.
- Suspicious messages are flagged and reviewed.
- Sellers sign an undertaking not to take the page back.
Warning signs
- Someone asks you to pay outside the UserSell bot.
- A “seller” offers a big discount to skip escrow.
- Someone claims to be UserSell staff in a private chat and asks for a password or payment.
- Screenshots look edited, or the numbers do not match the page.
- Pressure to decide in minutes.
How to stay safe
- Keep all chat and payment inside UserSell.
- Pay only to the wallet in your deal. Check the common crypto mistakes.
- Prefer sellers with “ID verified” and the 30-day guarantee.
- Never share your password or two-factor codes with anyone.
Report a problem
If you see a suspicious ad, user or payment request, tell us. Include:
- The ad link or username.
- What happened, in a few lines.
- Screenshots, and the deal code if there is one.
Send it to support on Telegram, WhatsApp or by email. We review every report.
Common questions
I paid a seller directly. Can UserSell help?
Payments outside UserSell are not protected and we cannot hold or return them. Report the user so we can warn others.
How do I know a message is really from UserSell?
Deal messages come only from the official bot @UserSellNotifyBot. Staff never ask for your password.