Common Crypto Payment Mistakes (and How to Avoid Them)
Most crypto losses come from a few simple mistakes: the wrong network, the wrong address, or a fake payment request. Check these before every payment.
1. Wrong network
The same coin lives on many networks. If you pick the wrong one, the money can be lost for ever. We accept only USDT on TRON (TRC20), USDT on BNB Smart Chain (BEP20), and Bitcoin. Address starts with T: TRON. Address starts with 0x: BNB Smart Chain. Address starts with bc1: Bitcoin. See how to match them.
2. Sending USDT to the Bitcoin address
The Bitcoin address (bc1…) takes Bitcoin only. Do not send USDT to it.
3. Wrong or changed address
Copy the address with the copy button. Do not type it. Some bad software changes copied addresses. Check the first and last characters after you paste.
4. Paying the seller directly
A seller who asks you to pay outside UserSell, or offers a discount to skip escrow, is a red flag. Payments outside UserSell are not protected.
5. Fake support and fake bots
UserSell support never asks for your password. The official bot is @UserSellNotifyBot. Check the username carefully.
6. Sending less than the deal amount
Exchanges take a withdrawal fee. Make sure the full amount arrives.
7. Losing the TxID
Keep the transaction ID until the deal is complete. It is your proof of payment.
Quick checklist
- The address comes from UserSell or from my deal in the official bot.
- The coin and the network match the address.
- The full amount will arrive after fees.
- I sent the TxID in the bot.
Not sure about anything? Stop and ask support. See something strange? Read Trust & Safety and report it.